Curse

Tender Wolf · Jun 20, 2009, 08:58 PM // 20:58

I've also been experiencing high amounts of lag and massive lag spikes, but I didn't take into consideration that it could be due to the Xunlai issue. In which case, this is even more of a reason to get this issue resolved. I really hope they do better with the points next time.

johnny tutone · Jun 20, 2009, 09:15 PM // 21:15

Quote:

Originally Posted by The Little Viking

7 accounts. only 1 got points so far.
So I sent a support e-mail with the account names of the rest. I couldnt very well send the access keys to the others. Why you ask? Because for the life of me I dont know what keys go with which accounts. Plus I have 1 Factions and 2 EOTN boxes here with access keys that were given to guild members as contest rewards. I have no clue as to which ones of these codes go to where. At the time of installing the codes to my games I had no idea I would need to KNOW WHICH GOES WHERE. I bet is safe to assume that there are others just like me, a lot of accounts and no idea which codes go with which account.
Im just hoping the account log in name will be enough info to go on, but i doubt it.
I do like the idea of just giving everyone that voted (and still have yet to receive their points) xx amount of points and call it a day and move on.

ive got the same problem four accounts and a drawer full of access codes lol.. they only asked for our basic account info in thier new "flawless" xth... soo that should be way more than enough

Empress Amarox · Jun 20, 2009, 09:24 PM // 21:24

3 of my accounts got reward points, two of those were wrong (if not all), the rest didn't get any. Sent a support ticket.

Yawgmoth · Jun 20, 2009, 10:25 PM // 22:25

Quote:

Originally Posted by Nymph of Meliai

It seems to me that all of our Europeans players in the guild have not received any points. Some of the American players have got their's.

THIS may be the key - I got my rps only on my main account which is considered american by the game, but my other accounts which are all euro got nothing.

pinguinius · Jun 20, 2009, 10:34 PM // 22:34

Quote:

Originally Posted by Yawgmoth

THIS may be the key - I got my rps only on my main account which is considered american by the game, but my other accounts which are all euro got nothing.

No, my American account didn't get anything.

Black Metal · Jun 20, 2009, 11:24 PM // 23:24

both my accts are american, both got zero

Tender Wolf · Jun 21, 2009, 01:11 AM // 01:11

^^ All accounts in question for me and my friends are American, only 2 got points.

Hammer Drawn · Jun 21, 2009, 01:41 AM // 01:41

6 accounts - nothing. Ill give it a few more days before I join the ticketing community

All American btw.

obsidian ectoplasm · Jun 21, 2009, 01:52 AM // 01:52

4 accs

only 1 with RP

do we just wait some more time or send a ticket in?

Thamior Shamus · Jun 21, 2009, 02:02 AM // 02:02

Quote:

Originally Posted by Yawgmoth

THIS may be the key - I got my rps only on my main account which is considered american by the game, but my other accounts which are all euro got nothing.

the nationality of your acc isn't effecting who got there's. it's all just random.

2 accs, no RPs. ANet should really consider just giving people x amount of RPs then fix the XTH with out the GW community complaining each step of the way.

Gift3d · Jun 21, 2009, 02:28 AM // 02:28

Guess what. It's tomorrow.

Guess what. Ain't shit happened.

Complete and utter failure.

Linksys · Jun 21, 2009, 04:31 AM // 04:31

3 accounts, all American, only one got 80 points. The other two didn't get any.

Diana Belevere · Jun 21, 2009, 04:32 AM // 04:32

So...Has anyone actually received a non-robotic response from support yet?

esthetic · Jun 21, 2009, 04:36 AM // 04:36

I remember back in the day when I would get flamed by the guru community and banned by the Mods for complaining about not getting my tourney reward pts when everyone else got theirs ^^.

Thamior Shamus · Jun 21, 2009, 04:37 AM // 04:37

Has anyone recieved any points after contacting support?

Aerial Assault · Jun 21, 2009, 04:42 AM // 04:42

What I've got so far:

Quote:

Response (GM Phields) 06/19/2009 09:07 PM
Hello,

As you are aware, the distribution of May Xunlai Tournament Points took place on June 18th. Unfortunately, a problem developed during the distribution. Many players received their points, but some players appear to have received the incorrect number of points, and others did not receive any points at all, even though they did make predictions.

The dev team is currently reviewing the situation in order to determine the best means to correct the problem. The team will be need a few days to settle on and implement a resolution. In the meantime, we greatly appreciate your patience as we address the issue.

Regards,
GM Phields
The Guild Wars Team

Nanood · Jun 21, 2009, 04:48 AM // 04:48

Well i shall wait for a few days. I'm sure they will have a general announcement when things get back to working. Waited all this time another few days won't kill us.